The second-hand marketplace Shoppers Express Frustration About Size Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has altered its sizing categories for female and kids' apparel without notifying every member regarding the update.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
The company said the updated approach better aligns with other platforms.
It has advised users to examine their items and manually change the size when needed, causing user dissatisfaction.
Sizing System Modifications
Previously, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.
Member Experiences
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Necessary Adjustments
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: earlier, the service retracted a modification concerning shipment methods after backlash from users.